SA Cleaning Service Cancellation Policy

Effective Date: 01/01/2020

1. Cancellation Window

To provide the best service and accommodate our customers, SA Cleaning Service has established the following cancellation window:

1.1. Standard Service Bookings: A minimum notice of 24 hours before the scheduled service time is required for cancellations or rescheduling. Cancellations within this time frame may be subject to a cancellation fee.

1.2. Special or Customized Services: For special or customized service bookings, the cancellation window and associated fees may vary and will be communicated at the time of booking.

2. Cancellation Fees

2.1. Standard Service Bookings: Cancellations made within the 24-hour window prior to the scheduled service time may result in a cancellation fee of $40. This fee helps cover scheduling and administrative costs.

2.2. Special or Customized Services: The cancellation fees for these services, if applicable, will be communicated at the time of booking.

3. Rescheduling

If you wish to reschedule your service within the cancellation window, please contact us as soon as possible. We will do our best to accommodate your request without incurring additional charges.

4. No-Show Policy

Failure to be present at the scheduled service time without prior notice will be considered a "no-show." No-shows are subject to a cancellation fee equivalent to the cost of the service booked.

5. Contact Information

For cancellations, rescheduling, or inquiries about our Cancellation Policy, please contact our customer service team at:

Phone: (210) 580-6002 (call or text)

Email: office@sacleaningservice.com

6. Updates to the Policy

SA Cleaning Service reserves the right to update or modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website or at our physical locations.

This Cancellation Policy was last updated on 10/11/2023.

By booking services with SA Cleaning Service, you agree to adhere to the terms and conditions outlined in this policy. We appreciate your business and thank you for choosing SA Cleaning Service for your cleaning needs.