Late Payment Fee Policy

Effective Date: 01/01/2020

At SA Cleaning Service, we strive to provide excellent products/services while maintaining clear and transparent financial practices. To this end, we have established the following Late Payment Fee Policy to ensure the smooth operation of our services and the satisfaction of our clients.

Payment Terms

Our standard payment terms are listed here: Payment Policy, as detailed in our contracts and invoices. We issue invoices as needed, and payment is due within 7 days from the invoice date.

Grace Period

We understand that unforeseen circumstances can occasionally delay payment. Therefore, we offer a grace period of 14 days after the payment due date. During this time, no late fees will be applied to the outstanding amount.

Late Payment Fees

If payment is not received within the 14-day grace period, a late payment fee will be applied to the outstanding balance. The late payment fee will be calculated as follows:

A 5% interest fee per month on the total outstanding balance, calculated from the due date of the payment.

As well as a one-time fixed late payment charge of $40 to cover administrative costs associated with late payments.

Payment Reminders

We will send payment reminders as follows:

• A reminder 7 days before the due date.

• A final notice on the due date.

• Late payment notices will be issued at 15 days and 30 days after the due date, respectively.

Resolving Outstanding Balances

Clients with outstanding balances will be contacted by our accounts department to discuss payment options. We are committed to working with our clients to find suitable solutions to settle any outstanding debts.

Policy Changes

SA Cleaning Service reserves the right to modify this Late Payment Fee Policy at any time. Changes will be communicated to all clients and will take effect 30 days after notification.

Contact Information

For any questions or concerns regarding this policy or your specific situation, please contact our accounts department at: 

Phone: (210) 580-6002 (call or text)

Email: office@sacleaningservice.com

This Privacy Policy was last updated on 03/12/2024.

Thank you for choosing SA Cleaning Service.